How an article on Rebranding turns into Optimization Inspiration.
How an article on Rebranding turns into Optimization Inspiration.
I’ve learned many things over the years about website design. Some things were surprising and many others were not. But the most surprising realization I’ve come to in recent years is that one of the most important things I can do as a website designer each and every day is read. It is not important for me to sit at a computer and hand-write code all day if I want to create the best websites that I can. On the contrary, the more time I spend writing code the more likely it will be that I continue to use bad habits and continue to produce sub-optimal websites for clients.
Now I’m not saying that I never need to write code. What I’m saying is that every day I find myself learning more and more from the resources around me about how to produce high quality websites and, more importantly, highly optimized websites. OK so this realization didn’t hit me in the face all of a sudden like a hot cup of coffee on a cold Wisconsin morning. Indeed, I’ve been familiar with the concept, that the more I read the more I will know, for quite some time now. But today I was struck by just how many ideas spring out of the information I read pertaining to website optimization.
Let me begin with the backdrop for how this recent website optimization realization began…
On my way to work today I dropped by the mailbox to see if I had missed anything important from yesterday’s mail drop. Inside my mailbox lay the December 2008 issue of Inc. magazine. I really like reading this magazine because it usually generates many good ideas and it always stimulates my creative side which usually results in some kind of update to our website. The Twitter updates to our main page are an example of one such implementation.
This month’s Sales and Marketing article is entitled “The Rebranding Game - If at first you pick the wrong name, you can always try, try again” and is written by Ryan McCarthy. In it, Ryan asks Danny Altman, founder of the naming and branding firm A Hundred Monkeys, how a business can improve their chances for choosing the right name a second time around. Altman’s response gave way to my new website optimization realization which, in an effort to make itself the center of attention, reached up, grabbed me by the nape of my neck and forced me to read those words again. Ryan described how Altman takes clients through an eight- to 10-week process that begins with a series of brainstorming sessions where clients will produce a number of names that answer broad philosophical questions. The questions Altman relayed to Ryan were: Who are we? What are we good at? What territory do we want to occupy?
OK so you’ve read those questions as I’ve relayed them here and you might be sitting there wondering… What is this guy talking about? What kind of website optimization realization did he pull out of that mess of philosophical mumbo jumbo?
Well first I’ll give this realization in a nutshell. Then I’ll go into detail about how this realization can be used to optimize your website, and in a way that better reaches your desirable customers, those consumers that come to you as sales rather than leads.
Nutshell: This portion of the article is about Rebranding and in particular coming up with a new name for your business from the results of brainstorming sessions based on broad philosophical questions. If these broad philosophical questions can be used to help you pick the best name for your business, in other words the name that describes everything about your business in one word, then why can they not also be used to optimize your website?
OK enough with the nutshell and on to the details. If you can rebrand your business with a completely new name that better matches your company by answering broad philosophical questions, then you should be able to take those same questions and use them to optimize your website content so that it also better matches your company. By including answers to these broad questions on every page of your website you will always maintain the right keywords and content for your target market.
The following questions are those questions used in the article; there will be many more questions you can ask yourself about your company as you are optimizing your website. Let’s think about these questions from a search engine optimization standpoint.
Who are we?
Many times companies will want to include as much information as possible about the services they provide and products they are selling. This doesn’t make it easy to stick to the primary purpose of explaining to the customer who we are now does it?
For example, let’s say we run a web hosting company and included in our services are virtual dedicated and dedicated servers. Because we want customers to know that we offer premium web hosting on the best servers we start writing web pages about our servers. First, we start off by rambling on with a lot of product information about IBM System x3850 Express servers. Then we go on to describe the latest Citrix System XenServer™ Enterprise Edition software our company uses to provide virtual dedicated hosting solutions. Pretty soon we find that we have put together a fairly impressive advertisement for IBM servers and Citrix software.
As search engine optimizers we know that CONTENT is KING, but you can see that we’ve started to go too far and way off topic. We are starting to include tangents in the company’s website content don’t help customers understand who we are and what we do. If this content is detracting from who we are to our customers then it certainly isn’t going to help our search engine rankings.
If we want to rank well for the keywords that describe who we are and what we do then we need to make sure we stick to that content throughout our website. It might matter to one or two customers that we use the latest Citrix virtualization software for hosting their websites, but our purpose is not to market Citrix – our purpose is to market ourselves and what we do.
What are we good at?
Working along the same lines as the previous question “Who are we?” we oftentimes lose focus when writing about what we are good at. Every company wants to be the best at everything they do. But if your company has too many products and services you will never be able to rank well for all of them. It is usually at this point that a company needs to focus on what makes them successful, what they do best.
How about discount superstores like Walmart, Menards or Home Depot? When your business provides many different products to many different people how can you describe what you are good at? Walmart’s does a nice job focusing on their “low prices” instead of the thousands of products you can find in their stores. Menards might be known for providing lumber and hardware products but they also focus on low prices. You might not be able to rattle off a product that they specialize in, but you can definitely remember their jingle, “Save BIG Money at Menards!”
Our own company, Capable Media, provides website design and web hosting services, but what we are good at and specialize in is Internet marketing and Search Engine Optimization. Instead of including extra information about graphic design and web hosting we focus on our primary skills with Website Optimization and Accessible Website Design. These are the services that we are good at and so these are the keywords we want to include within the content of our website.
What territory do we want to occupy?
Every business would like to be everything to everyone and even everywhere. But the reality of the situation is your business is successful because you found a market that you could perform well in and then you start to succeed. Let’s face it you can’t offer the same services to everyone and you can’t be everywhere at once. For example, cable companies cannot provide the same services to rural communities that they offer customers in cities and suburbs right?
Myspace is the world’s most successful social network with an estimated 110 million active users. Myspace’s territory is primarily youth and users interested in multimedia: music, photo-sharing, and videos. Facebook maintains the number 2 spot for social networks. Facebook chose to stick with a territory they knew well, colleges. By introducing their social network to college students and professionals throughout the US, Facebook was able to grow without being in direct competition with Myspace.
The territory that our company wants to occupy is with small and medium-sized businesses throughout the Chippewa Valley and the Eau Claire metropolitan area. Businesses that are just getting their feet wet in the big pool that is the World Wide Web. Businesses that are ready for Internet marketing and that want to see high rankings for their company website. We only see growth in this market and are very excited to be a part of it. So when we write copy for our website we write about Internet marketing and accessible web sites.
I began this article by talking about how surprising I found it that I spend more of my time reading than I do writing code. Maybe this won’t come as a surprise to some of our readers, but there should be a few of you out there nodding your heads. This blog post is a great example for how I found myself reading an article that wasn’t specifically targeting search engine optimization, but inside that article I found useful information for better optimizing client websites.
Source
Ryan McCarthy (December 2008), The Rebranding Game – If at first you pick the wrong name, you can always try, try again. Inc. 37-38.






